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Do you accept insurance?

Yes, we are providers for many insurance carriers.  Please refer to the Fee Policy & Insurance and Therapists pages.

We do not accept Medical Assistance, Forward or Badger Care, or Medicare at this time.

Do you work with individuals?

Yes, CFTC works with individuals, children, teens, couples, and families.  Our passion for relationships and connections is the foundation of our practice, meaning we feel relationships play a vital role in contributing to as well as healing client's presenting issues.  However, that does not mean that therapy will only work with relationships or focus on them; they are simply a key piece of a larger puzzle.  We work frequently with individuals on their own issues as well as any relationship matters.

Do you offer free consultations?

We will be happy to talk briefly with you by phone or email about any general questions or concerns you have before setting an appointment.  However a free consultation hour in the office is not possible at this time.

Can you prescribe medication?

No.  We provide psychotherapy services only.  Medications must be prescribed by a medical doctor such as your family physician, or psychiatrist.

How do I access my records?

Contact your therapist and let them know you would like to access your record.  You may sign a Release of Information and the safest way to get a copy is for the therapist to upload a copy to your private patient portal. 

*Be aware, once you obtain a copy of your mental health record, CFTC and the therapist will not be liable for the safety of the record you possess.

Therapists have duties to protect the privacy of the record if it could cause harm to release it.  The therapist will discuss this with you.


Records for minors in family therapy will require a signed Release of Information from all consenting parties of age involved in the family therapy.

WISCONSIN Minors Rights and Records

MINNESOTA Minors Rights and Records

How long is a session and how long will therapy take?

Sessions generally are 50 minutes long.  The therapy process varies in time length given the severity of the presenting issues.  On average however, many clients experience some relief and positive changes quite quickly and feel ready to end services in a few months.

How frequently are sessions held?

Therapy seems to be most effective with sessions averaging every 2 weeks.  When sessions are 3 weeks or more apart, it seems much more difficult to build on positive changes or to do deeper therapeutic work.

Will you recommend divorce?

In most cases the therapist will be the last one to give up on a relationship.  It is not appropriate or ethical for therapists to recommend divorce, though we do help couples navigate that decision if it seems it's for the best. 

Of course, some relationships are unsafe and therapists may need to address safety concerns in a manner that may address whether or not a relationship should continue.  

In general couples therapy is driven to strengthen relationships, and repair them as often as possible. However, in some cases clients may decide that they no longer want the relationship to continue.  In that case, the therapist will aid clients with individual issues, family needs, co-parenting, and other matters related to separation and divorce.

Can I come alone to work on my relationship?

Absolutely!  Couples issues can often be positively impacted by only one partner coming to therapy.  We believe that changing any part of a family system causes the entire system to change.  Couples that present for therapy as well will also have individual sessions as part of the therapy process to improve themselves as well as the relationship.